Silent Disco King is a trading name of Headphone Revolution Ltd.
Registered in England. Our registered address is Headphone Revolution, 1 Endle Street, Southampton, SO14 5FZ
Company registration number: 07071651VAT registration number: 984 753 761
You (The Customer) are entering into an agreement with us (Silent Disco King; SDK; the company). These are our terms and conditions of hire that you are agreeing to by using our services. They set out what you can expect from Silent Disco King, and what is expected from you.
1) SDK wants your event to be a success and for you to have a good experience working with us. We undertake to be fair, reasonable, contactable, and helpful.
2) SDK undertakes to provide you with the equipment you have booked, in working order, on the date(s) agreed.
3) Your equipment will include spares; therefore, the numbers may differ from what you have ordered. You agree to check and count the equipment the same day as delivery, and advise us of quantities received. In the absence of this, our warehouse records will stand as the true and accurate quantities originally received by you.
4) SDK checks and maintains all equipment thoroughly, but in the eventuality that damage occurs in transit or dispatch, you will not be charged for any equipment that does not work on arrival. Please report this to us immediately and before the start of your event. Please mark affected equipment clearly before returning (such as stickers on equipment or placing in a labelled plastic bag). In the event that you do not familiarise yourself with our system and test it before your event, please be aware that our scope for assisting you is more limited and we cannot offer a refund in these circumstances.
5) In the event of equipment variation or failure, provided your event can still take place with the equipment supplied, this agreement remains intact.
6) SDK supplies and hosts many events in a variety of locations; SDK is happy to advise you and demonstrate our equipment in advance, such that you may check coverage range, audio connection, interference, or any requirements specific to your event. It is the customer's responsibility to ensure that the equipment supplied is suitable for the customer's specific purposes.
7) SDK will always do everything reasonably possible to honour your booking. In the unlikely event we have to cancel or vary your booking, howsoever caused, the maximum liability of SDK will be the return of any fees paid in lieu of unused equipment.
8) Should you wish to change or vary your booking, SDK will endeavour to accommodate this at any time. If cancellation occurs within 14 days of an event, a cancellation fee of 50% (of total bill) applies. If cancellation is within 72 hours of an event, a cancellation fee of 100% applies.
9) Our standard policy is full payment before dispatch. In any event, you agree to pay all monies due within 14 days of your event. Where legal action is required to pursue unpaid debts, you agree to meet all costs including solicitor fees and court costs, even if settlement is reached before the hearing. We are entitled to claim 8% interest pro rata on any late payment.
10) You undertake to arrange access and be reasonably contactable and available for delivery and collection.
11) You agree to have all equipment ready for collection on the agreed day set out when the order is confirmed. Missed collections are liable to be charged an additional night's hire fee for every day collection is delayed, as well as the price of any missed collections and extra costs in recovering equipment.
12) You undertake to treat the equipment well and return it in the condition provided.
13) You undertake to store the equipment securely and be responsible for it and the way it is used until collection.
14) Loss or damage:
i) You are advised to check and count the quantity of equipment supplied prior to collection and advise us of the number by email. We are not able to engage in disputes about quantities where this step has not been followed. SDK's count, inventory, and decision regarding missing equipment and discrepancies is final.
ii) You are advised to ensure the equipment is properly packaged and sealed in containers prior to return.
iii) If any headphones or other equipment are missing or severely damaged (unrepairable), you agree to pay us the replacement costs at the following rates per item: Harry Headphones £35 each, Zed Headphones £55, Bob Headphones £31, Ned Receivers £24; Parakeet or Parrot Transmitter £179.99 each; Falcon Transmitter £239.99 each; Donkey Transmitter £65.99 each; Media Tablets £110 each; Adapters £12 each; 16 Head Chargers £29.99 each; 120 Head Chargers £211; Zed Battery £6; Zed Battery Charger £175 Other equipment (including DJ, lighting, microphones, loudspeakers, etc.) will be charged at the standard new RRP for the same or equivalent replacement. Missed collections for which the customer is responsible will be charged at £12. All replacement costs are post VAT.
iv) Loss of revenue:Where headphones are missing/unrepairable and the account is not settled within 8 days of the loss being identified, an additional hire charge of £5 per item per week (or part week) will be applied until the account is settled.
v) Where headphones are deemed as lost and paid for, but returned more than 30 days after the event, no refund will apply in respect of any fees already paid because of the loss of income already sustained.
vi) We advise avoiding getting the equipment wet where possible and drying off any excess at your earliest convenience. In the event that damage is caused to equipment due to water damage whilst in your possession, the customer will be liable for the replacement cost as outlined in section 14(iii).
15) Collections
i) It is the customer's responsibility to ensure that headphones are collected as agreed and scheduled, even if they are to be collected from a third party (for example, left at a venue).
ii) An additional day's hire charge will be applied for every day that collection is delayed as a result of a missed collection.
16) In the event of a major incident affecting the headphones including, but not limited to: fire, theft, and flood, please inform us as soon as possible as this may affect future bookings. You must also inform your insurance company and relevant authorities, such as the police, and provide us with this information.
17) SDK reserves the right to claim for any other losses resulting from unreasonable loss or damage, or major incidents, including, but not limited to, time and expense, and loss of revenue.
18) The issue of this contract confirms your intention to book and, together with the invoice or quotation provided, outlines the agreement you have made with SDK. You are deemed to have accepted this upon payment of invoice for your hire, or upon supplying a Purchase Order for your booking. This contract is under the exclusive jurisdiction of the courts of England and Wales. All parties agree that matters will be resolved under British law and by British courts.
19) In the event of dispute, the customer agrees to meet all legal costs of SDK and further costs of enforcement of any debt.
1.1 YOU MUST READ THESE WEBSITE TERMS OF USE (“TERMS”) CAREFULLY. SILENT DISCO KING PROVIDES THIS WEBSITE TO YOU, YOUR EMPLOYEES, AGENTS, AND CONTRACTORS, AND ANY OTHER ENTITY ON WHOSE BEHALF YOU ACCEPT THESE TERMS (COLLECTIVELY “YOU”), SUBJECT TO THESE TERMS. THESE TERMS ARE ENTERED INTO BY AND BETWEEN SILENT DISCO KING AND YOU, AND YOU ACCEPT THEM BY: (a) PLACING AN ORDER THROUGH THIS WEBSITE; (b) USING THE WEBSITE IN ANY OTHER MANNER; AND/OR (c) ACKNOWLEDGING AGREEMENT WITH THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEBSITE
2.1 In consideration of Your use of the Website, You agree to: (a) provide accurate, current, and complete information about You as may be prompted by a registration form on the Website (the “Registration Data”); (b) maintain the security of your password and identification; (c) maintain and promptly update the Registration Data to keep it accurate, current, and complete; and (d) accept all risks of unauthorised access to information and Registration Data. You have sole responsibility for adequate protection and backup of data and/or equipment used in connection with the Website.
2.2You agree that You will not use the Website to: (a) transmit spam, bulk, or unsolicited communications; (b) pretend to be Silent Disco King or someone else; (c) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content; (d) misrepresent your affiliation with a person or entity; (e) disrupt the normal flow of dialogue; (f) engage in activities that would violate any applicable local, state, national, or international law; or (g) collect or store personal data about other users unless specifically authorised.
3.1 You may obtain access via the Website to certain confidential information of Silent Disco King and its suppliers (“Confidential Information”). You must hold Confidential Information in strict confidence. Title to Confidential Information remains with Silent Disco King and its suppliers.
3.2 Your obligations regarding Confidential Information expire five (5) years after the date of disclosure. Upon termination of the Terms or Silent Disco King's written request, You must cease use of Confidential Information and return or destroy it.
4.1 Silent Disco King is not responsible for the availability of external sites or resources linked on the Website and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites.
5.1 Except as expressly authorised by Silent Disco King, You agree not to reproduce, modify, rent, lease, loan, sell, distribute, mirror, frame, republish, download, transmit, or create derivative works of the Content of others, in whole or in part.
5.1 If You believe that Your work has been copied in a way that constitutes copyright infringement on our Website, please contact us.
You consent to the collection, processing, and storage of Your personal information in accordance with the Silent Disco King Privacy Policy, which is available here.
7.1 These Terms constitute the entire agreement between You and Silent Disco King relating to their subject matter and supersede any prior versions. No modification to the Terms will be binding unless in writing and signed by an authorised Silent Disco King representative.
7.2 You agree that any material breach of these Terms will result in irreparable harm to Silent Disco King for which damages would be an inadequate remedy and, therefore, Silent Disco King will be entitled to equitable relief, including injunctions.
7.3 If any provision of the Terms is held invalid by any law, regulation, or court, the parties agree that such provision will be replaced with a new provision that accomplishes the original business purpose, and the remaining provisions will remain in full force and effect.